Consulting Services

Digital

Digital disruption can be a self-fulfilling prophecy: A threat to businesses that view it that way, but a rich opportunity for those who see it as a way to deliver on core strategy, delight customers and operate smarter and faster. Our digital experts help companies across all industries, regions and growth stages to determine not what digital will do to them, but what they will do with digital.

Strategy

Technology helps companies transform themselves and grow their business. Bain helps clients that are embarking on major growth or change that is heavily technology-dependent to identify the optimal future state of IT, aligned with business needs, and then jointly develop an implementation blueprint.

IT performance improvement: Underperforming IT negatively affects business performance. Bain works with companies seeking to address their IT efficiency problems to not only reduce costs, but to improve and develop capabilities that enable innovation and agility.

IT M&A: Technology-related synergies are key to successful mergers, acquisitions, divestitures and separations, but too often they are overlooked early in the deal. We help companies plan and manage the changes in their systems to accommodate changes in business structure.

IT project effectiveness: Bain helps clients maximize the business results from major technology initiatives, including turnaround programs. We help executives evaluate the case for investment, set up projects for success—or place current projects on the right track—to ensure they capture value when implementing new systems and programs.

Bain Rebooting IT: Many companies face a mismatch when it comes to the ability of their IT to fulfill increasing customer expectations. Our experts help companies transform legacy IT to win in a digital environment using proprietary benchmarks, diagnostics and a detailed and tested approach that helps to transform the existing IT operating model.

Organization

Some organizations work. They accomplish what they set out to do and their employees are engaged and happy with their jobs. Yet Bain research indicates that only 20 percent of companies achieve that. Bain helps clients improve financial performance and make their organizations better places to work by ensuring the entire organization system is aligned and set up to deliver on the company's objectives.

Sustainability

When it comes to sustainability and corporate responsibility, we believe the normal rules of business apply. That is, to be successful, organizations must embed sustainable principles in the core of their strategy, operations and culture. We work with private and public sector organizations to do just that, identifying opportunities and developing robust business cases to make sustainability a source of on-going and increasing value.

Advanced Analytics

Big data and advanced analytics are creating profound new opportunities for businesses, yet we found that only 4% of companies are able to combine the right people, tools, data and organizational focus to take advantage. To realize the value of big data, organizations need strategic—and not merely technological—solutions. Bain’s strategy experience and analytical expertise help ensure that businesses build the right capabilities to mine data for insights that can enable better decisions and create value.

Information Technology

A company's technology organization should support its business strategy, not constrain it. Bain focuses first on the strategic needs of our clients' businesses to determine the technology capabilities needed to support their long-term goals. We help companies confidently address technology-related decisions and ensure their IT organizations and operating models are agile and effective, equipping them to cut through the noise of fleeting technology trends to create enduring results.

Performance Improvement

Bain is the best consulting partner for companies that are committed to quickly achieving and sustaining their full potential. Our clients realize, on average, results yielding 25 times returns on our fees and margin improvements of seven percentage points within two to three years.

Customer Strategy & Marketing

Customers are the source of real growth. Bain combines in-depth customer insights with practical expertise in operations and economics to help our clients create sustainable, organic growth.